You can type in the exact name or catalog number of the item into the Search field appearing in the upper right-hand section on every page of our website.

At this time, we do not offer any refunds. All returns must be sent back within 7 days of receiving for store credit/exchange towards another item.

To ensure your satisfaction, all shipments are carefully inspected before leaving our warehouse. If you are not satisfied with your purchase upon arrival, please notify us immediately at support@shopransomhome.com and we will attempt to correct the situation.

Proof of purchase is required to issue credit for eligible items. We will accept the following as proof of your purchase:

• Original Receipt (this includes printed store or gift receipt, eReceipt, or electronic order confirmation)
• Packing Slip

The best way to change your order is to contact our support at support@shopransomhome.com. If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also sign up for alerts on a courier website.

Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps. Our email address is support@shopransomhome.com

Chances of receiving a defective item is very rare but it could happen. Please take pictures of a product which shows defect clearly & contact our support to check if it's eligible for a replacement. Our email address is support@shopransomhome.com

We accept VISA, Mastercard, American Express, Discover and PayPal. Please note that the available methods may change depending on your region. We do not accept cash on delivery.